Topic: Public Relations

3 chapters across the catalog

11: Alley-Oop
10:17 - 13:07

11: Alley-Oop

Crisis Management Strategies and Public Memory

A crisis management expert on CNBC critiqued the NBA's initial response, suggesting they failed by attempting to deny, delay, and deflect. The expert argued that while American audiences might forget the controversy within a week due to short social media attention spans, the Chinese government maintains a much longer memory. The league faces a marketing dilemma in trying to appease US fans without further alienating the $4 billion Chinese market.

05: Life's a Pitch
18:38 - 23:15

05: Life's a Pitch

Edward Bernays, Torches of Freedom, and Propaganda History

Edward Bernays, the "father of propaganda," is discussed regarding his 1920s "Torches of Freedom" campaign which encouraged women to smoke in public. By framing cigarettes as symbols of liberation for feminists, Bernays successfully broke a social taboo to benefit his client, Lucky Strike. The hosts explain how the term "public relations" was created to replace the word "propaganda" due to the latter's negative connotations.